As it happens almost every year at this time, my work budget was cut significantly. Not once, but twice in less than two days.
Ironically, later the second day I got a survey from our corporate management asking how I am progressing on Extraordinary Results. One of the questions that sticks in my head read something to the effect of "Do you have the right tools with which to do your job?" Wrong time to be asking that question!!! We are expected to produce extraordinary results yet our budgets get whacked so badly that I can no longer complete the projects I had scheduled for Q3 or Q4. How can I produce extraordinary results without budget to do the work that was originally anticipated?
This is not about me wanting to get out of any responsibility of my job. As a matter of fact, I'm disappointed that I'm not able to complete these projects. I happen to work in an area where I am responsible for understanding our consumer requirements. It's pretty darn hard to deliver on our promise of becoming a consumer-focused company without truly knowing our customer's wants, needs and desires. I believe that in order for us to compete in our economy, we must exceed our consumer's expectations, but in order to do that, we must develop a relationship with our consumers. By cutting the budget, we will be making consumer product development solutions without really knowing our consumer's needs. Scary!
What's your View?
Tuesday, August 28, 2007
Expectations of Extraordinary Results
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